Creatio AI FAQ
How does Creatio no-code platform integrate with Creatio AI capabilities?
Creatio no-code platform lets you embed AI-driven capabilities directly into workflows and applications. You can create intelligent processes without writing code. Learn more: Develop Creatio AI Skill.
How does the token-based pricing model for Creatio AI work?
The token-based model assigns a token value to each AI task. Usage is tracked in real time. This lets you scale AI adoption while maintaining cost transparency. Token allocation varies by edition, with the Growth, Enterprise, and Unlimited plans offering 100,000, 200,000, and 300,000 tokens per user, respectively. You can purchase additional token packages on a pay-as-you-go basis so that you can use AI features without interruption. Learn more: Creatio composable pricing. Track token consumption, set thresholds, and manage usage effectively in the AI Command Center.
AI capabilities are included in the base license. Creatio AI has no hidden fees.
How does Creatio ensure the data privacy of customer data to make sure that data is not shared with third-party LLMs?
Creatio AI architecture ensures that customer data is not stored by the LLM provider or somewhere beyond Creatio. This means that neither the LLM provider nor Creatio uses customer data for training. Furthermore, Creatio employees do not have access to customer data or their dialogues with Creatio AI, and Creatio AI assists with compliance regarding user access rights and restrictions.
Can I configure Creatio AI for access by specific people only?
Yes. To do this, grant permissions to the "Can run Copilot" ("CanRunCopilot" code) system operation to the users that must have access to Creatio AI. Learn more: System operation permissions.
Can I edit or modify AI Skills?
Yes, you can edit and create your own AI Skills without any limitations.
What determines the number of tokens used by Creatio AI for AI Skill execution?
The number of tokens used depends on the following factors: the length of your dialogue with Creatio AI, the amount of information passed to the model, the prompt size, the number of executed actions, and more.
What type of system performance can be expected with Creatio AI usage? Will there be any additional impact on performance once it begins to be utilized widely?
Creatio AI has no impact on the Creatio platform or its performance.