Facebook field mapping to Creatio
Creatio maps Facebook form fields to fields of Lead (“Lead” code) and Submitted form (“FormSubmit” code) Creatio objects automatically when registering submissions from Facebook. Learn more: Set up automatic lead registration from social networks.
Facebook forms support only English, Spanish, and Russian languages.
Field mapping is preconfigured and non-editable. View the way mapping is set up in the table below.
Facebook form field | Column of the Lead (“Lead” code) object | Column of the Submitted form (“FormSubmit” code) object |
Email (“Email” code) | Email (“Email” code) | |
Phone number | Mobile phone (“MobilePhone” code) | Mobile phone (“MobilePhone” code) in associated Contact. If both a Phone number and a Work phone number are received from a Facebook form, only the Phone number will be added to the Mobile phone field in the Creatio Contact. |
City | City, ("City" code). The City lookup field will not be populated with the value received from the Facebook form if there are no matches for the specific city name in the City lookup. In such cases, the City (string), (CityStr) field will be populated instead. | City (string) (“CityStr” code) |
Country | Country (string) (“CountryStr” code) | Country (string) (“CountryStr” code) |
Full name | Lead (“LeadName” code) Notes (“Notes” code) | Notes (“Notes” code) in Submitted form Full name (“Name” code) in associated Contact |
First name | Lead (“LeadName” code) Notes (“Notes” code) | Notes (“Notes” code) in Submitted form First name (“GivenName” code) in associated Contact |
Last name | Lead (“LeadName” code) Notes (“Notes” code) | Notes (“Notes” code) in Submitted form Last name (“Surname” code) in associated Contact |
Job title | Full job title (“FullJobTitle” code) | |
Work email | Notes (“Notes” code) | Notes (“Notes” code) |
Company name | Account name (“Account” code) | Account name (“Account” code) |
Street address | Address (“Address” code) | |
State | Notes (“Notes” code) | Notes (“Notes” code) |
Province | State/province (string) (“RegionStr” code) | |
Post code | Notes (“Notes” code) | Notes (“Notes” code) |
Zip code | ZIP/postal code (“Zip” code) | |
Work phone number | Business phone (“BusinesPhone” code) | Mobile phone (“MobilePhone” code) in associated Contact. If both a Phone number and a Work phone number are received from a Facebook form, only the Phone number will be added to the Mobile phone field in the Creatio Contact. |
Date of birth | Notes (“Notes” code) | Birth date (“BirthDate” code) |
Gender | Notes (“Notes” code) | Notes (“Notes” code) |
Marital status | Notes (“Notes” code) | Notes (“Notes” code) |
Relationship status | Notes (“Notes” code) | Notes (“Notes” code) |
Military status | Notes (“Notes” code) | Notes (“Notes” code) |
National ID number | Notes (“Notes” code) | Notes (“Notes” code) |
Answer to a custom question | Notes (“Notes” code) | Notes (“Notes” code) |
Custom tracking parameter | Notes (“Notes” code) | Notes (“Notes” code) |
Fields mapped to Notes (“Notes” code) columns pass the field name and value in the format of ""name"": ""value.""
See also
Set up automatic lead registration from social networks