Web form FAQ
How can I map Gravity Forms fields to Creatio lookup fields?
You can populate a Creatio lookup field using values from your web form created using Gravity Forms. To do this, map the values of a dropdown form field to the Creatio lookup values. To do this:
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Create a dropdown field in your web form. For example, Country. Do not use predefined Address fields.
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Set up the field label parameter using the value the users will see when filling out the form. For example, Country.
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Set the values of the field to record IDs in the Creatio lookup. For example, map the "Canada" dropdown value to the "f8af0e88-f36b-1410-fa98-00155d043204" record ID in the Countries Creatio lookup. Learn more: Manage lookup values.
Fig. 1 Set up field values -
Create a hidden EntityName field and set its value to "SubmittedForm."
Fig. 2 Create a hidden field -
Set up webhooks for the web form. Learn more: Retrieve a webhook.
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Map the form field to Creatio field. Make sure to use the Creatio field code in the Key mapping field.
Fig. 3 Map the form field
As a result, you will be able to import dropdown field values as lookup field values to Creatio.
See also
Tech Hour: Webhooks. Integrating with Landingi, Wordpress and MS Forms