View the change log

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When working with Creatio, you may need to view the changes made to your data and see who made these changes and when. For example, you can check which contact records were changed last month.

The data change history is available in the Change log section (Fig. 1).

Fig. 1 The Change log section view
scr_section_change_log_crd_example.png

The change log contains information about adding, modifying, and deleting records (entries) in the database tables for Creatio objects. This includes sections, details, lookups, as well as other objects.

There are two ways you can open a change log for viewing its records:

  • Open the Change log section from the System Designer and select an object to view its logs

  • Open the change log of a specific record directly from the record page.

Method 1. View the record changes from the change log 

Example. View the contact records that were changed last month.

  1. Open the System Designer, e.g., by clicking btn_system_designer.png.

  2. Under Users and administration, click Change log.

    Note. To view the changes, make sure you have the Access to "Change log" section (CanManageChangeLog) system operation permission.
    Learn more about using system operations in the “System operation permissions” article.

  3. Set the filter - for our example, select “Sections”.

  4. Find the needed object using the search bar or manually. In our example, we use the “Contact” object.   Click the object title to open the change log page.

  5. Click the Log data tab and set the date filter (Fig. 1). In our example, it is the time period from February 2nd to March 2nd, 2020.

    Fig. 1 Filtering changes by date for the “Contact” object
    scr_section_change_log_wnd_filter_date.png

    As a result, the list of records that were changed within the specified period will be displayed (Fig. 2). The icons next to dates display the type of the performed operations: deleting, adding or editing.

    Fig. 2 Viewing the change log
    scr_section_change_log_crd_view_section.png
  6. Use the search bar to quickly find the needed record by title. In our case - by the contact’s full name (Fig. 3). To learn the details of the performed changes, click the name in the Record column.

    Fig. 3 Quick search by record name
    scr_section_change_log_crd_find.png

Method 2. View logs of a specific record directly from the record page 

Example. See the change log of the field values on the page of a specific contact for the last month.

  1. Open the page of the needed record.

  2. Click ActionsView change log (Fig. 1).

    Fig. 1 The View change log action
    scr_section_change_log_crd_view_record.png

    Note. If you cannot see the View change log command in the Actions menu, make sure you have permission to the View change log (CanViewChangeLog) system operation.
    Learn more about using system operations in the “System operation permissions” article.

  3. The page that opens will display information about the selected record:

    1. dates of the changes

    2. authors of the changes

    3. record name

    4. list of the changed columns

    5. values before the change

    6. values after the change

  4. Set the date filter to display only the changes for the last month. (Fig. 2). In our example, it is the time period from February 2nd to March 2nd, 2020.

    Fig. 2 Filtering changes by date for the log of a specific record
    scr_section_change_log_wnd_contact_filter_date.png

As a result, you will see the changes that were made in the logged fields within the specified period (Fig. 3).

Fig. 3 Record logs
scr_section_change_log_view_column_record.png