Tech hour: Omnichannel Contact Center app

he new Creatio Contact Center app brings everything agents need into one place — live chats, offline tasks, message templates, real-time translation, file sharing, and direct customer communication, all without switching screens. We'll demo intelligent routing, SLA monitoring, WhatsApp-specific capabilities, and role-based dashboards for agents and supervisors alike. If you're looking to boost agent productivity and deliver seamless omnichannel service at scale, this session is for you.

When: April 15th at 9:00 am New York