Create a new activity as part of the process using the Perform task process element.
Specify the task parameters in the element setup area (Fig. 1).
Fill out the fields using the parameter value menu:
- Enter the element caption at the top of the element setup area. Creatio will display the caption on the process diagram.
What should be done? – enter the task title. Specify the goal of the task in this field. To display the task title in the assignee's language, make sure the “Create business process tasks in the owner's language” (“UsePerformerCultureInUserTask” code) system setting is enabled and the Translation section includes the translation. Learn more: Localize UI via the Translation section.
- Who performs the task? – select one of the options and fill out the field that opens:
- “User” – specify the user responsible for the task in the Contact field.
- “Employee's manager” – specify the user whose manager is responsible for the task in the Contact field.
-
“Role” – specify the role the users with which can perform the task the Role field.
You can specify a dynamic parameter value or select a constant value in the parameter value box.
- Show page automatically – select the checkbox to display the task page automatically as soon as the process initiates the action.
- Run following elements in the background – select the checkbox to run the elements connected to the outgoing flows in the background.
- Hint for user – enter additional information about the task. Click the button on the activity page to view the hint.
- Task category – select the task category. For example, “To do” or “Meeting”. This is a required field.
- Start in – specify the period after which the activity must start, in minutes, hours, days, weeks, or months. The countdown starts after the activity is created. Creatio uses this parameter to populate the Start field of the activity page.
- Planned duration – enter the activity duration, in minutes, hours, days, weeks, or months. Creatio uses this parameter to populate the Due field of the activity page.
- Remind in – specify the period that ends before the activity starts. After this period, Creatio will add a notification for the owner or the role automatically.
- Show in calendar – select the checkbox to display the task in the Calendar view of the Activities section.
- Connected to – connect the task to other Creatio entities. For example, an account. Creatio will display the task on the Activities detail of the connected record. By default, the element setup area displays account and contact connections. Click the button to connect the task to other Creatio entities.
If you specify a parameter, Creatio will populate the corresponding field on the activity page when creating a process task. If you do not specify a parameter, the corresponding field on the activity page will remain empty. You will be able to fill it out manually.