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Version: 8.1Marketing

Integrate Facebook Ads with Creatio

Connect your Facebook Ads account to Creatio to sync your Facebook ads with Creatio. Once you connect the account, Creatio will import data of all ad campaigns in that account and generate analytics.

Before you connect the account, make sure the Facebook Ads user has publish access to the ad tool and is an administrator of the ad account in Business Manager.

Connect the Facebook Ads account

  1. Open the Ad campaigns section.
  2. Click Ad accounts in the top right.
  3. Click Connect account in the “Facebook” group. This opens a window. If the window does not open, allow pop-ups in your browser.
  4. Log in to the relevant Facebook account.
  5. Grant all permissions to Creatio. These permissions are required for the integration to operate as intended.
  6. Select the business account to connect to Creatio → Connect.

As a result, Creatio will connect your Facebook Ads account. The synchronization might take some time depending on the amount of data.

Facebook will share information about all ad campaigns in the connected accounts. For example, name, budget, impressions, clicks. You can connect the Facebook Ads account to other Creatio instances if needed. For example, to test customizations.

Disconnect the Facebook Ads account

You can disconnect the Facebook Ads account in Facebook. Learn more: Remove Your CRM System Integration from Meta.

Disconnecting the account turns off integrations with all Creatio instances connected via this account. The instances preserve data collected when the integration was active.


See also

Overview of Digital Ads app

Integrate Google Ads with Creatio

FAQ