The sets of sections displayed on the Creatio side panel for different user groups (roles) are called workplaces. You can set up any workplace by creating a list of sections that are necessary for the users in their everyday work. The sections that are not included in it will be hidden from the main application menu.
The list of available workplaces may vary depending on the user group. For example, a Communications workplace may include Activities, Calls and Feed sections to be available for all system users, and a Supervisor workplace may include administration sections for users and roles that should be available for the system administrators group only.
Access to the workplaces does not affect the access to the system. The full set of Creatio sections, including the sections not included in any workplace, will still be available on the application home page.
To access the workplaces setup
Open the System Designer, e.g., by clicking .
Click the Workplace setup link in the Set up view navigation block.
On the opened page (Fig. 1):
view the list of available workplaces
add or modify workplaces
configure workplace settings
Provide access permissions to the workplace for different functional and organizational user rioles.
To set up a sequence of workplaces, select the required record and move it up or down by clicking the or buttons (Fig. 2).
Workplace setup page is used to add a new workplace or edit an existing one.
To add a new workplace, use the New user workplace button and select the workplace type (Fig. 3):
General, if you want to set up the list of sections for the main application;
Portal, if you want to set up the list of sections for the portal users.
To edit an existing workplace, select it in the workplace list and click Open (Fig. 4).
The workplace setup page (Fig. 5) will open.
The Name field contains the name of the workplace, for example, “General”.
You can set up a list of sections for the workplace using the toolbar on the Sections detail. Click the button on the detail toolbar to open the window (Fig. 6) that is used to add sections to workplace.
You can only select from sections that belong to a specific workplace type.
Select the sections you need and click Select.
To remove a section from a workplace, select the required record in the block and click Delete in the button menu.
The sequence of the records in the Sections detail is the sequence in which the sections will be displayed in the side panel of the application. To move the required detail record up or down, select it and click the or buttons.
Organizational and functional user roles that need to access the workplace are displayed on the User groups detail.
To set up access to the workplace:
Go to the User groups detail toolbar and click the button. A window with functional and organizational user roles will be opened (Fig. 7).
Select the roles you need and click the Select button. Selected roles will be added to the User groups] detail of the workplace.
As a result. All users of the selected roles will have access to the workplace.