Only licensed users have access to bpm’online functionality.
Licensing in bpm’online covers two general types of operations with licenses: software licensing and distributing the available licenses among the user accounts.
Several types of licenses are used in bpm’online:
Nominal licenses
Nominal licenses provide access to the product for specific users. Licenses of this type are connected to user accounts and cannot be used by other users. A system administrator can redistribute the available licenses among users at any time.
Server licenses
Server licenses provide access to additional system functionality, for example, telephony.
Unlike the nominal license, the server license does not require licensing for specific users. In other words, the server license enables all bpm’online users that have the corresponding permissions to have access to the functionality that is covered by this license.
Aspects of cases licensing
It is essential to get the corresponding server license to handle cases; specifically, to be able to add records to the [Cases] section.
Note
The price of the cases license is formed based on the “pay as you go” or “prepaid” approach. According to this approach, the amount of payment depends on the work scope performed by means of the system.
The license calculates the number of cases that can be added to the section either automatically or manually. The price of the license depends on the number of the cases in the request.
Attention!
Detailed information about terms and conditions of licensing can be found in the license agreement.
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