Setting up the IMAP/SMTP email service provider

To add an IMAP/SMTP email service provider:

1.   Open the system designer by clicking the btn_system_designer.png button at the top right corner of the application.

2.   Click the [Advanced settings] link in the [Admin area] block (Fig. 297).

Fig. 297 Opening the advanced settings page

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3.   Click the btn_com_workspace_tool.png button on the navigation panel, and then select the [Set up list of email providers] option (Fig. 298).

Fig. 298 The [Set up list of email providers] option in the settings menu

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4.   In the opened lookup window, in the [Add] button menu, select [IMAP / SMTP] (Fig. 299).

Fig. 299 Adding a new email provider

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5.   In the opened card (Fig. 300), enter the email service provider name, for example, “AOL mail”.

Fig. 300 The email provider card

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6.   Specify email download parameters:

a.   Select the [Download emails using protocol] checkbox. In the protocol field, the IMAP protocol is specified.

b.   Specify the name or IP address of the incoming email server, for example, “imap.aol.com”.

c.   Enter the port number for connecting to the incoming mail server. For example, to receive emails via the IMAP protocol by such providers as Gmail or Yahoo, the port 993 is used.

d.   If necessary, select the [Use SSL] or [Create encrypted connection (STARTTLS)] checkbox for secure connection.

7.   Specify email send parameters:

a.   Select the [Allow sending emails] checkbox.

b.   Specify the name or IP address of the server for sending emails, for example, “smtp.aol.com”.

c.   Enter the port number for connecting to the smtp-server. As a rule, the port 465 (if the server supports encryption), 587 or 25 is used.

d.   Specify the response time from the email send server (by default, 40 seconds).

e.   If necessary, select the [Use SSL] checkbox for secure connection.

8.   Save the card.

As a result, system users will be able to use mailboxes of this provider to send and receive email messages.