Connecting a contact to its Facebook page

1.On the contact page, expand the [Communication options] detail and click the button.

Note

You can only add a “Facebook“ type communication option on the contact page.

Note

If you have not used Facebook integration before, when you click the button, the Facebook authorization window will open.

2.The displayed Facebook search page will contain public pages and profile pages of the selected contact, if any. You can change the search criteria or enter the link to the contact's Facebook page.

Note

If the link to the contact's Facebook page does not have a numeric user ID, the profile will not be displayed in the search results.

3.Select a contact to add to the [Communication options] detail of the contact page ().

Fig. 118 Selecting a contact's social network account

A new “Facebook“ type record will be added to the [Communication options] detail. If the contact does not have a photo, it will be imported from the Facebook page.

Note

If the selected contact has both a profile page and a public page, it is recommended to add the public page to the [Communication options] detail because the public page contains more information about contacts.