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Version: 8.3Creatio Financial Services CRM

Manage insurances

The Insurances section provides a unified workspace for maintaining policy data, tracking premiums, commissions, and carrier details.

Insurance policy records are created manually in the Insurances section. Their details are populated by users or via custom integrations.

Fig. 1 Insurance page
Fig. 1 Insurance page

The insurance page contains the following fields:

Field

Description

Name

Specifies the name of the insurance policy.

Status

Indicates the current status of the policy. Required.

Contact

Individual customer affiliated with the insurance policy. When populated, a contact profile appears displaying name, age, location, email, and primary phone number. The profile displays only the fields that have values in the corresponding contact record. If some fields of the contact are not populated, the related data will not appear in the profile.

Contract

Contract under which the insurance policy was issued. Required.

Application

Application used to create the insurance record.

Start date

Insurance policy start date. Required.

End date

Insurance policy end date. Required.

Carrier

Insurance carrier responsible for the policy. When populated, a carrier profile appears displaying name, location, primary contact, web address, and primary phone number.

Product

Insurance product tied to the policy.

Commission rate, %

Percentage rate of the commission assigned to the policy.

Commission amount

Total commission amount for the policy.

Premium amount

Amount of the premium charged for the policy.

Premium frequency

Defines how frequently the premium is billed (e.g., monthly, quarterly).

As a result, users can manage customer insurance policies, track premiums and commissions, and maintain accurate policy data integrated with customer profiles and contracts.


See also

Manage loans

Manage cards

Manage bank accounts

Product catalog