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Version: 8.1

Set up Active Directory filters

Configure Active Directory filters to set the synchronization parameters for users, groups, and users of a specific group.

The filter format

In general, the Active Directory filter format is as follows:


Where <filter1> is as follows:


You can use any number of filters and operators during the setup. Use the following operators to add and set up filters:

= – equal to

~= – approximately equal to

=> – greater than or equal to

<= – less than or equal to

& – “AND”

| – “OR”

! – “NOT”

The values represent the actual values of Active Directory attributes. The values are not case-sensitive and should not be enclosed in quotes. You can also use the wildcard character “*.” For example, this condition will retrieve all elements: (objectClass=*).

Enclose each logical expression in brackets “()” to ensure the filter works correctly both on Windows and Linux.


Filter users

If your company uses the Active Directory service, we recommend the standard active user synchronization filter:



& – the “AND” operator. Indicates that all filter conditions must be met.

objectClass=user – selects all “user” objects in the array.

objectClass=person – selects all “person” objects in the array.

!(objectClass=computer) – excludes all “computer” objects.

!(isDeleted=TRUE) – specifies that the objects are not deleted.

Filter groups

Set up group filtering to synchronize Active Directory users with Creatio organizational structure. The standard user group filter for all active users is as follows:



& – the “AND” operator. Indicates that all filter conditions must be met.

objectClass=group – selects all “group” objects in the array.

userAccountControl – user account control flags, in numerical format.

:1.2.840.113556.1.4.803: – the bitwise “AND” in LDAP format.

2 – the “ACCOUNTDISABLE” flag.

As such, the (!(userAccountControl:1.2.840.113556.1.4.803:=2)) filter excludes deactivated (inactive) user accounts. Read more in the Microsoft Docs article.

Standard Active Directory group user filters

Besides user and organizational structure filters, you also need to retrieve a list of users included in the Active Directory group and therefore in LDAP. The standard filter that retrieves a list of all group users is as follows:



memberOf – standard Active Directory object attribute that determines the object group.

#LDAPGroupDN# – Creatio macro used to retrieve the list of group users with unique DN (Distinguished Name) attribute values.

The macros are not a standard LDAP attribute. Creatio only uses them to form an object selection request. Depending on the AD settings, you can also use the following parameters:

#LDAPGroupName# – the name of the group specified in the LDAP group name field of LDAP integration settings.

#LDAPGroupIdentity# – the unique group Id specified in the Group Id field of LDAP integration settings.

Set up user/group synchronization filters

You can create custom user and group synchronization filters depending on your business needs.


Distinguish between employees with identical full names during the Active Directory synchronization.

To do this, make changes to the user synchronization filter. By default, Creatio uses the CN (Common Name) attribute to select objects. This attribute is required for correct operation as it is connected with the User name field. You can also include the “displayName” attribute in the filter conditions. This attribute will be unique for each user. As such, you need to synchronize users with the “displayName” attribute. To do this:

  1. Open the LDAP synchronization settings.

  2. Add the “(displayName=*)” condition to the default user list filter. This condition requires the “displayName” attribute to contain data. The filter will look as follows:

  3. Add the logical “AND” operator to make both filter conditions required:

  4. Replace the standard filter in the List of users field with the new filter.

  5. Save the settings and run the LDAP synchronization.

See also

Set up LDAP synchronization

Set up LDAP authentication

Import new users and roles from Active Directory