8.2.3 Energy changelog
This document details the technical changes and enhancements introduced in Creatio 8.2.3 Energy. It is intended for developers, system administrators, and DevOps engineers responsible for maintaining and extending Creatio customizations.
For a comprehensive overview of the new features, refer to the 8.2.3 Energy release notes.
The update guide for the on-site applications is available in a separate article.
Creatio platform
Category | Feature | Status | Description |
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Creatio.ai | AI Skills | Added | Validation of AI Skill parameter code was added to prevent conflict of overlapping codes between input and output AI Skill parameters. |
Creatio.ai | AI Skills | Changed | Efficiency of fetching access permissions to multiple AI Skills was improved. Only permitted AI Skill codes are now returned while querying available AI Skills using API. This reduces processing overhead and enhances performance. |
Creatio.ai | AI Skills | Changed | Creatio.ai skills page was extended using information about access permissions binding. Configure access permissions to AI Skills and bind them to the package to ensure access permissions are applied correctly during export. Otherwise, the AI Skill is inaccessible after package installation to another environment. |
Creatio.ai | AI Skills | Changed | Ability to manage access permissions to AI Skills for users and user groups in both "Chat" and "API" usage modes was added to control access to AI Skills and enhance system security. Changed the default value of the |
Creatio.ai | AI Skills | Removed | The "Lookup" data type was removed from both Input parameters and Output parameters blocks in the Creatio.ai skills section and is no longer available to select for new parameters or modify existing parameters of the "Lookup" data type. Existing AI Skills that have parameters of the "Lookup" data type will remain unaffected. |
Creatio.ai | Creatio.ai chat | Added | The limit of characters that can be included in a single message to Creatio.ai was added. The functionality is managed by the new "CreatioAIMaxUserQueryLength" ( |
Application Hub | App installation | Added | A new |
Application Hub | App installation, | Changed | Creatio now displays the Application update and Application installation windows even if you install an app from a file. The Application installation window includes the name of the app to add to Application Hub and list of packages to install when you try to install app or package without the app-descriptor.json file. If the app to install is published on Creatio Marketplace, the Application update and Application installation windows include the following information:
More details
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Application Hub | App installation, | Changed | The text in the Application update and Application installation window was changed to confirm that you accept the relevant T&C. |
Application Hub | App deployment | Security | The code security during app deployment was improved. Creatio now prevents using vulnerable code paths when deploying an app. |
Application Hub | App templates | Removed | Dashboards template in the Select the app window of Application Hub was hidden. |
Application Hub | Packages | Fixed | The error with the wrong hierarchy for automatically added package dependencies when converting a virtual package to a simple package was fixed. |
Freedom UI Designer | Designer initialization | Changed | Initial state of the Freedom UI Designer was improved to provide more transparency when creating new pages and dashboards. Previously, when users opened a new page or widget, the Designer was loaded without additional announcement that it was ready to use, leading to proper page initialization questions. Now the Designer explicitly displays a blank canvas, indicating that you can proceed with the design. This improves the user experience. |
Freedom UI Designer | Feature toggling list and form pages | Changed | Validation of code for Feature toggling list and form pages in Freedom UI Designer was added to comply with Creatio-wide code formatting rules. This prevents users from entering invalid or unsupported characters in the "Code" field ensuring consistency and avoiding potential issues caused by incorrect page codes. |
Freedom UI Designer | Label component | Changed | The "Heading level" field was added to the Freedom UI Designer setup area of the Label component to improve page structuring and accessibility. Out of the box, the field value is |
Freedom UI Designer | Search component | Changed | The Search component now supports filtering by direct links from related objects in widgets. |
Freedom UI Designer | Button component | Changed | You can now turn on the record save indicator and customize the save message text in the Freedom UI Designer setup area of the Button component whose Action parameter is set to "Save data." Added the following properties that manage settings in the Freedom UI Designer setup area of the Button component whose "Action" field is set to "Save data": |
Freedom UI Designer | Button component | Fixed | The Refresh data button action now refreshes data while saving the page whose Save button has the Stay on page after record is created checkbox selected. This is useful for custom business logic that updates page fields while saving a page, such as a custom business process, and the new field values need to be displayed immediately after saving the page. Added a mode switch upon page saving. After saving the page, the mode switches from "Create/Copy" to "Update." |
Freedom UI Designer | Toggle panel component | Changed | You can now set the spacing between tabs added to the Added the following spacing values: |
Freedom UI Designer | Toggle panel component | Changed | A new "Dropdown" toggle view mode for Toggle panel component was added. This minimizes used page space. |
Freedom UI Designer | Multi-select lookup component | Changed | A new read-only mode for the Multi-select lookup component was added. The functionality is managed by the Read only checkbox in the Freedom UI Designer setup area of the Multi-select lookup component. Out of the box, cleared. Additionally, business rules can activate the read-only mode. UI of the Multi-select lookup component was changed as follows for read-only mode: |
Freedom UI Designer | Folders component | Changed | A new read-only mode for the Folders component was added. The functionality is managed by the UI of the Folders component for read-only mode was changed as follows: |
Freedom UI Designer | "Dropdown" type field | Fixed | The error of updating Freedom UI Designer setup area of a "Dropdown" type field after filling out the Data source parameter was fixed. |
Freedom UI Designer | Object code | Changed | You can now customize object code when you create a data source or a list based on a new object in the Freedom UI Designer. Creatio can also generate a new object code automatically based on its title. |
Freedom UI Designer | Object code | Fixed | The error of validating object code in Freedom UI Designer setup area when saving a page was fixed. This prevents creating objects that have incorrect codes. |
Freedom UI Designer | Element recreation | Changed | The recreation of elements in the DOM when you interact with it on the Freedom UI Designer canvas was optimized. |
Freedom UI Designer | Cyclic dependency check | Added | Check for cyclic dependencies in the |
Freedom UI Designer | Performance | Changed | Memory usage in Freedom UI Designer was optimized during page design. Extra animations were disabled to improve performance and stability. Previously, some animations in Freedom UI Designer contributed to increased memory consumption, leading to potential performance issues during extended design sessions. Disabling these animations reduces unnecessary memory overhead and improves overall responsiveness to edit pages in the Freedom UI Designer smoother. |
Freedom UI Designer | Page saving | Fixed | The error of saving pages in Freedom UI Designer when duplicate localizable strings were present was fixed. Creatio now automatically removes duplicates during the page saving to avoid cleaning duplicates manually. The functionality is managed by the |
Freedom UI Designer | Data model attribute | Fixed | The error of updating data model attribute captions in Freedom UI Designer if the caption was changed before the |
Integrations | Identity Service | Changed | The Identity Service now supports handling JSON Web Tokens encrypted using the Elliptic Curve Digital Signature Algorithm when active as an identity provider for Creatio over OAuth. This enables secure authentication and compatibility with modern OAuth implementations, increasing flexibility and integration options. The following combinations of ECDSA-encrypted JWT tokens are supported: |
Integrations | OAuth authentication, | Changed | Creatio now supports handling JSON Web Tokens encrypted using the Elliptic Curve Digital Signature Algorithm when active OAuth or OpenID. This enables secure authentication and compatibility with modern OAuth implementations, increasing flexibility and integration options. The following combinations of ECDSA-encrypted JWT tokens are supported: |
Integrations | Webhooks | Changed | Creatio now only parses webhooks explicitly specified in the Webhook entities lookup into objects. Out of the box, Creatio parses webhooks of "Contact," "Lead," "Order," and "Submitted form" objects. Webhooks that reference object codes not included in the lookup are blocked and logged for future reference. To retrieve blocked webhooks, contact Creatio support. This enhances system security. |
Business processes | Call Creatio.ai element | Changed | Support for "Collection of records" type of input parameter in the Call Creatio.ai business process element was added. The "Collection of records" type can be used if the type of input AI Skill parameter is set to "Serializable list of composite values." "Collection of records" type is applicable for parent collection only and available as serializable list of composite values. Selecting a set of nested collection elements is impossible. |
Business processes | Call Creatio.ai element | Fixed | The error of handling direction of nested parameters was fixed. Business processes that have the Call Creatio.ai element now ignore parameter direction while processing nested parameters in composite objects, and Creatio perceives parameters as bidirectional to ensure consistent behavior and avoid configuration errors. |
Business processes | User task element | Changed | The execution logic of the Previously, if the Apply access rights to all records that match conditions checkbox was selected, the task received the values of all columns. Now the task receives only the necessary columns. |
Business processes | Page navigation | Fixed | The error with a blank text parameter of a business process that receives a GUID value instead of remaining empty was fixed. This occurred when navigating between auto-generated pages without data entry. The functionality is managed by the |
Business processes | Process parameters | Fixed | The "Value" field on the Parameters tab of the Process Designer is now filled out correctly. Previously, when the "Data type" field was set to "Collection of records" and the "Direction" field was set to "Output," the "Value" field remained blank. Additionally, the error with clearing the "Value" field when closing the setup panel of the Process Designer was fixed. This ensures correct data mapping when configuring the collection of records parameters in business processes. |
Business processes | DCM case execution | Fixed | Fixed the error where corrupted data in the DCM database tables could have impacted the runtime due to recent optimization changes. This update introduces measures to prevent such data from disrupting DCM processing logic. |
Business rules | Trigger | Added | Trigger text in the Business Rule Designer is now dynamic and describes when the actions will trigger the business rule. |
Business rules | Trigger | Fixed | The error with generating triggers for the same attribute codes in different data sources was fixed. |
Business rules | Business rule deletion | Fixed | The error of accidentally deleting business rules when saving pages in Freedom UI Designer was fixed. The functionality is managed by the Previously, when business rules were stored in packages at the same hierarchy level, Freedom UI Designer did not display all existing business rules. If you modified the business rules, the non-displayed business rules could be deleted when saving pages in Freedom UI Designer. |
End user experience | Screen reader support | Added | The screen reader now announces the following:
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End user experience | Screen reader support | Added | When you click the Export to Excel action in sections, the screen reader now announces when the file is being prepared for export. |
End user experience | Screen reader support | Added | The screen reader now announces the current sorting order in the timeline when keyboard focus indicator is moved to the Date button or sorting order is changed using the Date button. |
End user experience | Screen reader support | Added | The screen reader now announces the following:
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End user experience | Screen reader support | Added | The screen reader now announces that the user profile button in the top panel has menu to comply with WCAG. Previously, the screen reader did not announce that the user profile button had a menu, causing accessibility issues. Unlike standard buttons that have menus, the user profile button had custom elements that interfered with proper announcement. The improvement makes the user profile button accessible, ensuring that users are informed of the menu's presence and can navigate it effectively. |
End user experience | Screen reader support | Added | The screen reader now announces the following:
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End user experience | Screen reader support | Added | The screen reader now announces when file is uploaded to or deleted from the Attachments component. |
End user experience | Screen reader support | Added | The screen reader now announces when image is uploaded to or deleted from the "Image" type field. |
End user experience | Screen reader support | Changed | The screen reader no longer announces user initials when a user is mentioned in the Feed component. |
End user experience | Keyboard navigation | Added | Keyboard navigation for button that controls the visibility of the expansion panel's content was added. The screen reader now announces expanded and collapsed button status, i. e., the button is expanded or collapsed. Additionally, the focus order for elements in the expansion panel header was changed. |
End user experience | Keyboard navigation | Changed | Styles of keyboard focus indicator for Contact compact profile and Account compact profile components were improved. |
End user experience | Keyboard navigation | Changed | When you exit from full screen mode of the Gauge and Metric widgets, keyboard focus indicator is returned to them. |
End user experience | Keyboard navigation | Changed | Styles of keyboard focus indicator for "Phone" type field were improved. |
End user experience | Keyboard navigation | Changed | Styles of keyboard focus indicator for "Image" type field were improved. Additionally, the focus frame was added for uploaded images. |
End user experience | Keyboard navigation | Changed | Keyboard focus indicator for widget buttons was changed to focus frame instead of background. |
End user experience | Keyboard navigation | Changed | Styles of keyboard focus indicator for Tabs component was improved. |
End user experience | Keyboard navigation | Fixed | The Read more link in the Feed component no longer overlaps the content. |
End user experience | Contact compact profile component, | Added | The screen reader now announces the title of the window for editing the Contact compact profile and Account compact profile components to enhance seamless navigation and comply with WCAG. |
End user experience | Contact compact profile component, | Fixed | The error with displaying the window for editing the Contact compact profile and Account compact profile components on a screen whose width is fewer than 600 px was fixed. The window is now displayed at the bottom of the screen. |
End user experience | Folders component | Added | You can now move folders among parent folders to improve folder structure management. Added the Move item to the folder actions menu of the Folders component. To move folder: |
End user experience | Button component | Added | When you execute the Refresh data button action, the message about updating data is displayed and the screen reader now announces when data is updated. The functionality is managed by a new |
End user experience | List component | Added | A new item Overwrite current list settings for all users was added to the list menu. The action deletes all changes made by users from the Changed business logic of storing page changes. Previously, all page changes together with lists were stored in one record. Now list settings are stored separately: one record in the Supported backward compatibility with previous versions of list setting metadata. Additionally, old metadata will be automatically deleted from database and new list settings will be saved as soon as you make any changes in a list. Added a new Added a new For example, the role hierarchy is as follows: All employees → Sales Department → Andrew Baker. The resulting profile data is handled as follows: if Andrew Baker has saved profile data, profile data is returned. Otherwise, the data for the "Sales Department" role is returned. If data for the "Sales Department" role is omitted, data for the "All employees" role is returned. |
End user experience | List component | Fixed | The error of calculating values in list views when filtering nested objects was fixed. This enhances system stability and improves the reliability of calculated fields that use filters. In version 8.2.1, attempts to display calculated fields, for example, via Event → Lead → Opportunity →Opportunity Amount, that had a filter applied, for example, "Stage," caused the section view to crash. Adjusted the mechanism that builds sub-filters. Now filters that use the |
End user experience | List component | Fixed | The error of removing filter condition when disabling the root filter group for aggregative column in the List component was fixed. Previously, even after disabling the root filter group, the filter condition was applied and led to incorrect results. When the root filter group is disabled and changes are saved, the filter condition is now correctly excluded from the request execution. |
End user experience | List component | Fixed | The error of copying text in the List component was fixed. The text is now copied even if the |
End user experience | List component | Fixed | The error with broken styles in the List component was fixed. The styles no longer break when the |
End user experience | List component | Fixed | The column caption is now displayed when you drag the column in the List component. |
End user experience | 2FA | Added | The configuration of the translation service used for 2FA and password recovery pages was extended by a full list of supported languages. Previously, these pages only displayed a limited set of localized languages, which caused missing localizations for some users. All languages supported by the platform are now available on these pages. |
End user experience | "Dropdown" type field | Changed | Title of the Open section button that opens selection window of the "Dropdown" type field was added to comply with WCAG. |
End user experience | "Dropdown" type field | Fixed | The error of UI overlap in the "Dropdown" type field was fixed. Previously, an icon of the "Dropdown" type field was displayed over the placeholder text when a long placeholder and tooltip were used. The icon of the "Dropdown" type field is now correctly positioned next to the placeholder to ensure proper alignment and visual clarity. |
End user experience | Desktop selection | Changed |
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End user experience | User profile button | Changed | Size of the user profile button in the top panel was adjusted from 32 px to 25 px including the outline border to better align with the app design. |
End user experience | Action dashboard component, | Changed | The color palette in the Action dashboard and Progress bar components was changed to comply with Web Accessibility Guidelines. The changes improve visual accessibility by aligning the color palette with accessibility standards, enhancing clarity and readability for users that have visual impairments. |
End user experience | Tabs component, | Changed | The selectors of the Tabs and Toggle panel components were changed. Previous styling of the Tabs and Toggle panel components using |
End user experience | Notification marks | Changed | Color of notification marks in the top panel and nested panels was changed to comply with WCAG. |
End user experience | Communication options | Changed |
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End user experience | Communication options | Fixed | The error that prevented pages from loading when using communication options that have specific input types in a newly created apps was fixed. The Previously, after you created a new app and added a component whose type is |
End user experience | Attachments component | Changed | The |
End user experience | Classic UI dashboards | Changed | Loading of Classic UI dashboards on the page that has folders, tags, or filters applied was optimized. The functionality is managed by the |
End user experience | Filter setup | Changed | The UX of the Setup filters window to set up filters of the aggregation column was improved to comply with WCAG and improve its usability on screens that have small width. Added a new Setup filter button that opens the initial filter settings. Once the filter is set up, the button name changes to Edit filter. |
End user experience | Record adding | Fixed | The loading mask is now displayed when adding a new record after a page refresh. |
End user experience | Timeline component | Fixed | Records in the Timeline component are now displayed for external users who have Classic UI enabled. |
End user experience | Progress bar component | Fixed | The error of losing color highlight for progress bar stages when pointing the mouse after changing a stage and clicking the "Cancel" button was fixed. It was caused by losing mouse event subscriptions while loading the view model. The progress bar re-rendering hook to correctly handle |
End user experience | List settings | Fixed | Maximum width of the frozen column is now 70% of the list width for regular lists and 30% for narrow lists. |
End user experience | List settings | Fixed | The loading mask is now displayed when managing list settings. |
End user experience | Classic UI selection window | Fixed | When you switch among tabs in the Classic UI selection window that has an arbitrary value in the "Search" field, the "Search" field is now cleared. |
End user experience | Emails | Fixed | The error of inserting a link into the signature tag while editing the email body on the email page or in the Message composer component was fixed. |
End user experience | Access permissions | Fixed | The error with user access permissions caching for details in Classic UI was fixed. User access permissions no longer affect system administrators' access to detail settings. |
End user experience | Customer Classic UI container | Fixed | The error of duplicate values in the Customer container when enabling Opportunities Classic UI section was fixed. Previously, when Classic UI was enabled, the Customer container displayed duplicate values and led to visual inconsistencies and potential confusion. The Customer container now correctly displays unique values, improving data clarity and user experience in the Classic UI. |
End user experience | Technical users | Removed | The "New" badge in the Technical users section within the System Designer was removed. |
Advanced customization | Warning messages | Added | Additional warning messages were added in the Object Designer, Source Code Designer, and User Task Designer to alert users about actions that can cause performance degradation. Those messages were enabled only for environments whose |
Advanced customization | System setting | Added | A new |
Advanced customization | Business process running | Added | The mechanism that runs business processes using Previously, running a business process did not automatically include the execution context, which could potentially lead to unexpected behavior. Business processes are now initiated using the |
Advanced customization | "Rich text" type field | Changed | You can add the Video formatting option to the toolbar of the "Rich text" type field using low-code tools. Out of the box, enabled for knowledge base articles. This functionality requires external domains to be added as trusted sources in the Content Security Policy section. YouTube and Vimeo domains were added out of the box. |
Advanced customization | Freedom UI component loading | Fixed | The logic of loading Freedom UI component on the page in runtime mode was optimized. The functionality is managed by the Previously, redundant component code could be loaded on the page even if the component itself was not added to the page and the component was loaded only when needed, i. e., the lazy loading approach was supported. |
Advanced customization | Filters | Fixed | The error of incorrect filter inheritance between parent and child pages when replacing a page and using the new API was fixed. Child pages now use their own filters and no longer inherit parent page filters after updating the base page. The change affects the Search, Quick filter, Folders components. Added validation of bindings for the |
Advanced customization | Angular version update | Changed | The unused Previously, this package was included to support the |
Advanced customization | Creatio version update | Security | Migration of Previously styled components that use internal Angular Material classes or selectors, such as |
Advanced customization | Process execution security | Security | The security and maintainability of process deserialization mechanisms were improved by addressing unsafe deserialization practices in |
Administration | Cache performance | Changed | Cache performance on .NET 8 and .NET Framework was optimized. Unnecessary requests to the server that revalidate the configuration content were reduced. |
Administration | Cache performance | Changed | Cache performance was optimized and memory consumption was reduced in Redis for the |
Administration | Data binding | Added | The previously omitted data binding for the |
Administration | Logging | Added | Ability to log SQLite database re-generation events was added to track, investigate and prevent database corruption and automatic re-generation events and improve system transparency. Added a new "Log operations with runtime metadata of entity schema" ( Previously, SQLite databcan now turn on the record save indicator and customize the sase corruption and automatic re-generation occurred without any notification. Now every re-generation event is logged in the audit log. |
Administration | Translations | Added | A new "Validate translations" business process that validates translations in Creatio was added. The business process identifies inconsistencies, ensuring that the translations displayed to users are correct, saves time and reduces human error. Previously, system administrators checked translations in the UI manually and it was time-consuming to ensure that translations were applied correctly. The business process now automatically compares the translated values from the Translation section with the values displayed in the app UI. When the process execution is complete, the system displays a notification in the communication panel. Click the link within the notification to display the detailed report. |
Administration | Translations | Changed | The logic that manages the number of parallel threads allocated for the "Apply translations" and "Actualize translations" business processes execution was improved. Now the number of parallel threads does not exceed the number of CPU cores, regardless of the "Apply translation concurrency limit" ( Changed the default value for the "Translation update task concurrency limit" ( |
Administration | Translations | Changed | Database queries used in the translation update process were optimized to use database indexes effectively, reducing performance of database server CPU up to 40% and speeding up the process up to 11 times. Previously, inefficient database queries resulted in high CPU utilization and performance degradation when updating translations. By optimizing these queries for proper index usage, Creatio now handles the translation update process more efficiently. |
Administration | Translations | Changed | Translation application action now checks whether translations in the UI and Translation section are consistent before deciding which records to apply. If you execute the application action for a single culture, Creatio limits translation checking to that culture only. Previously, discrepancies could arise when translations were applied as Creatio applied translations only if |
Administration | Translations | Fixed | The error with omitting or incorrectly displaying translations of page resources due to incorrect initialization of the resource manager was fixed. Now the resource manager is initialized without errors to apply translations consistently, improving localization accuracy and user experience. |
Administration | Chats | Changed | Access to chat queues from the form page is now managed by the |
Administration | Statistics | Changed | Security of the |
Administration | Identity Service | Changed | PFX certificate generation for Windows Server 2016 was improved to increase system compatibility and reduce manual configuration. Previously, the out-of-the-box script that generated PFX certificates did not guarantee Windows Server 2016 compatibility, which could potentially cause problems when using certificates. For Windows Server versions above 2016, the script behavior remains unchanged, ensuring consistent functionality. |
Administration | Identity Service | Changed | The PFX sample certificate was removed from the IdentityService.zip archive, which ensures generation and usage of a unique certificate and reduces the risk of certificate duplication. Previously, the IdentityService.zip archive included a sample PFX certificate that could potentially lead to unintended usage of a non-unique certificate in production environments. |
Administration | Classic UI timeline, | Changed | The link preview functionality that manages link preview in the Classic UI timeline and feed was removed. |
Administration | Organizational roles | Fixed | The error with non-working filtering in the Users expanded list of the Users tab in the Organizational roles section was fixed. |
Administration | 2FA | Fixed | The error of bypassing 2FA when usernames match names of organizational roles in the Organizational roles section was fixed. This ensures that the common 2FA requirements are applied for all users. |
Administration | Feature toggling | Fixed | The error with incorrect display of date and time in the "Created on" and "Modified on" columns on the Feature toggling page was fixed. Previously, the "Created on" and "Modified on" columns displayed the current date and time for additional features. Now the columns display the date and time retrieved from the database. If the additional feature is unregistered in the database and it is impossible to retrieve its date and time, the fields of the "Created on" and "Modified on" columns display "-." |
Administration | Backward compatibility | Fixed | The response structure for .NET 8 was standardized to correspond to the response structure for .NET Framework, ensuring backward compatibility. Previously, the |
Creatio products and apps
Category | Feature | Status | Description |
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Customer 360 | Screen reader support | Added | The screen reader now announces when the user subscribes or unsubscribes from bulk marketing emails. |
Knowledge Management | Knowledge base article | Changed | Support for video in the "Rich text" type field was added. Out of the box, enabled for knowledge base articles. The functionality lets you add videos to and play them directly from the article content. Added the Video formatting option to the toolbar of the "Rich text" type field. This functionality requires external domains to be added as trusted sources in the Content Security Policy section. YouTube and Vimeo domains were added out of the box. |
Productivity | App installation | Fixed | Now when you install the Productivity app from the Creatio Marketplace, the "Productivity" workplace is added automatically. |
Marketing Creatio | Workplace setup | Added | A new Landing pages section was added to the "Marketing" workplace for new environments to improve the structure and grouping of related marketing tools. The Landing pages section is now at the top of the list. The changes are applied only for new environments and existing environments remain unchanged. |
Marketing Creatio | Web analytics, | Changed | Default color palette of charts and metrics in the Web analytics and Facebook forms sections was changed to comply with WCAG. The changes improve visual accessibility by aligning the default color palette with accessibility standards, enhancing clarity and readability for users that have visual impairments. |
Marketing Creatio | Facebook forms | Changed | Facebook form deletion now stops data synchronization. This improves system stability and data integrity and simplifies form lifecycle management. Added a new listener that automatically deactivates the Facebook subscription in the |
Lead Generation | Workplace setup | Changed | The sorting of sections in the "Lead generation" workplace for new environments was changed to improve usability and streamline access to key tools. The Landing pages section is now at the top of the list. The changes are applied only for new environments and existing environments remain unchanged. |
Lead Generation | Landing pages | Fixed | The error of filtering landing pages by status in the Landing pages section was fixed. |
Email marketing | Logging | Changed | The |
Email marketing | Bulk emails | Fixed | The error with opening the Bulk emails section page in Freedom UI Designer was fixed. |
Email marketing | Bulk emails | Fixed | The error with rendering of bulk email templates created in Content Designer (Classic UI) in classic Outlook desktop app was fixed. In versions 8.2.1 and 8.2.2, some template elements were rendered incorrectly in classic Outlook desktop app, resulting in layout distortion. Adjusted HTML generation in templates to ensure compatibility with the rendering mechanism of classic Outlook desktop app. Templates are now rendered as expected, improving visual consistency and usability. We recommend re-saving incorrectly rendered email templates using Content Designer before you send them. |
Email marketing | Bulk emails | Fixed | The error of incorrect link processing in URLs inside a bulk email was fixed. Now the "?" character that comes immediately after the "#" character does not affect link processing. |
Sales Creatio | Translations | Removed | Duplicate localization strings were removed from form pages to improve system optimization and decrease potential localization-related errors. Removed duplicate localization strings from |
Lead and Opportunity Management | Sales homepage | Changed | The column referenced by the Sales pipeline widget on the Sales homepage was changed. Previously, the widget was referencing the "Amount" column instead of "Budget," resulting in a quantity mismatch on the Sales homepage and Lead and Opportunity homepage. |
Lead and Opportunity Management | Leads | Changed | Performance of the Similar leads expanded list was optimized on PostgreSQL for "Lead" objects that have multiple custom columns. |
Lead and Opportunity Management | Lead pipeline | Fixed | The error with simultaneous display of current and outdated "Qualification," "Sales qualified lead" and "Marketing qualified lead" stages on the Lead pipeline in the analytics view was fixed. Out of the box, "Sales qualified lead" and "Marketing qualified lead" stages in |
Case Management | Cases | Changed | The value of the "Filter column" field for Tags component on the Cases list page in Freedom UI Designer was changed from |
Case Management | Services | Changed | The "Calendar" field was added to the service page. Now you can change the calendar to calculate SLA directly on the service page. |
Case Management | Support mailbox | Changed | The error with selecting out-of-the-box support mailbox when creating an email was fixed. |
Case Management | Calls | Fixed | The calls can be now searched based on any column in the Calls object. |
Financial Services Creatio | Classic UI product selection page | Added | Classic UI product selection page was returned instead of Freedom UI page that covers not all use cases. |
Financial Services Creatio | Next Best Offer component | Added | Business rules now hide the Next Best Offer component automatically if it includes no data. Added the base |
Financial Services Creatio | Contact page | Changed | The functionality of the |
Financial Services Creatio | Contact page, | Fixed | The error with the contact and legal entity page style was fixed. Now the primary contact and legal entity information is displayed under the Next Best Offer component if it exists. |
Financial Services Creatio | Translations | Fixed | The error with incorrect language indexes in Financial Services Creatio was fixed, restoring full functionality of the Translations section. Incorrect language indexes prevented users from interacting with the Translations section, which disrupted localization management. |
Financial Services Creatio | Currencies | Fixed | The error of filling out the Connect with lookup field for the "Currency" parameter was fixed. |
Mobile Creatio
Category | Feature | Status | Description |
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End user experience | IFrame component | Added | Loading mask for the IFrame component was added. |
End user experience | IFrame component | Fixed | Bottom offset in Mobile Creatio no longer overlaps the IFrame component. |
End user experience | Passwords | Changed | You can now view your password on the password reset page and login page. The functionality is managed by the |
End user experience | Calendar component | Fixed | The error of incorrectly calculated days in the Calendar component was fixed. |
End user experience | App UX | Added | Button that calls the QR scanner to populate the Creatio server address field on the login page was added to simplify authorization. |
End user experience | App UX | Changed | Styles on the password reset page have been improved. |
End user experience | App UX | Fixed | The error when dragging the bottom sheet by the header and strip was fixed. |
Advanced customization |
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Beta testing of new features
Category | Feature | Status | Description |
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Application Hub | Dashboards page template | Added | The Records and business processes page template now includes list pages that contain a new Dashboards component. To display the component in the Freedom UI Designer element library, add and enable the All necessary page connections are configured automatically to ensure the page uses the same data source as the Dashboards component. This enables no-code creators to design more informative and interactive pages without additional setup, streamlining the app development process. |
Application Hub | App installation, | Added | Application Hub, Cloud is now automatically opened after successful or unsuccessful app installation if environment is connected to the Application Hub, Cloud. |
Freedom UI Designer | Dashboards component | Added | The new Dashboards component was added. To display the component in the Freedom UI Designer element library, add and enable the Design-time mode: Runtime mode: |
End user experience | Progress bar | Changed | Progress bar now displays the previously selected stage correctly if you select from multiple grouped stages and move the case to the next stage. The functionality is managed by the Previously, if the progress bar included multiple grouped stages and the user moved the case to the next stage, the progress bar displayed the default stage value, even if a previous grouped stage had a different option selected. |
Advanced customization | Page data source | Added | Ability to specify data source loading parameters in the Freedom UI page schema was added. You can now specify filtering, sorting, and pagination of the data source. The functionality is managed by the |