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Version: 8.1

Send email using business process and explicit account credentials

Level: advanced

To implement the example:

  1. Create a business process. Read more >>>
  2. Implement a separate page to fill out the email parameters. Read more >>>
  3. Set up the email template. Read more >>>
  4. Set up the business process parameters. Read more >>>
  5. Set up the business process methods. Read more >>>
Example

Create a "Send emails using explicit account credentials" business process that generates a "Fill out parameters to send email" page. The page sends an email that has the following parameters using an existing account:

  • Sender* that contains the name of email sender
  • Sender mailbox* that contains the mailbox of email sender
  • Mailbox password* that contains the password to the mailbox of email sender
  • Mail server* that contains the mail server address of the email sender
  • Type of mail server* that contains the type of the email sender's mail server
  • Port that contains the port number of the email sender's mail server
  • Use SSL that contains information about using a cryptographic protocol to provide secure connection
  • Recipient (many recipients separated by semicolon ";")* that contains the list of the recipient mailboxes
  • Subject* that contains the email subject
  • Body* that contains the email body

1. Create a business process

  1. Open the Configuration section. Instructions: Open the Configuration section.

  2. Create a package. Instructions: Create a user-made package using Configuration section.

    For this example, create the sdkSendEmailWithExplicitCredentials package.

  3. Add the package properties.

    1. Open the package properties. To do this, click Properties. This opens the Dependencies tab on the Package properties page.
    2. Click Add in the Depends on Packages block. This opens the Select package window.
    3. Select the checkbox for the CrtCoreBase package. The CrtCoreBase package includes the EmailContract.dll external assembly.
    4. Click Select.
    5. Apply the changes.
    6. Add the CrtBaseConsts package similarly. The CrtBaseConsts package includes the IntegrationApi.dll external assembly.
  4. Change the current package. Instructions: Change the current package.

    For this example, change the current package to sdkSendEmailWithExplicitCredentials user-made package.

  5. Create the business process schema. To do this, click AddBusiness process.

  6. Open the Settings tab.

  7. Fill out the schema properties.

    For this example, use the following schema properties.

    Property

    Property value

    Title

    Send emails using explicit account credentials

    Code

    UsrSendEmailUsingCredentialsProcess

  8. Save the changes.

As a result:

  • The "Send emails using explicit account credentials" business process will be created.
  • Creatio will add the "Send emails using explicit account credentials" business process to the Process library section.

2. Implement a separate page to fill out the email parameters

  1. Add an auto-generated page.

    1. Click → place the Auto-generated page element between the Simple and Terminate page elements in the working area of the Process Designer.

    2. Fill out the element properties.

      Property

      Property value

      Title

      Fill out the email parameters

      Page title

      Fill out parameters to send email

      Creatio populates the Contact property using the "[#System variable.Current user contact#]" value.

  2. Add a button.

    For this example, add a button that sends the email. To do this:

    1. Go to the Buttons block.

    2. Click and fill out the button properties.

      Property

      Property value

      Caption

      Continue

      Code

      ContinueButton

      Style

      Green

    3. Save the changes.

    As a result, the Buttons property block of the "Fill out the email parameters" auto-generated page will be as follows.

  3. Add the email parameters.

    For this example, add the following parameters:

    • parameter that contains the name of email sender
    • parameter that contains the mailbox of email sender
    • parameter that contains the password to the mailbox of email sender
    • parameter that contains the mail server address of the email sender
    • parameter that contains the type of the email sender's mail server
    • parameter that contains the port number of the email sender's mail server
    • parameter that contains information about using a cryptographic protocol to provide secure connection
    • parameter that contains the list of the recipient mailboxes
    • parameter that contains the email subject
    • parameter that contains the email body

    To do this:

    1. Go to the Page Items block.

    2. Click and select a parameter of the needed type.

    3. Fill out the parameter properties.

      Element

      Element type

      Property

      Property value

      Parameter that contains the name of email sender

      Text field

      Title

      Sender

      Code

      Sender

      Required

      Select the checkbox

      Parameter that contains the mailbox of email sender

      Text field

      Title

      Sender mailbox

      Code

      SenderMailbox

      Required

      Select the checkbox

      Parameter that contains the password to the mailbox of email sender

      Text field

      Title

      Mailbox password

      Code

      MailboxPassword

      Required

      Select the checkbox

      Parameter that contains the mail server address of the email sender

      Text field

      Title

      Mail server

      Code

      MailServer

      Required

      Select the checkbox

      Parameter that contains the type of the email sender's mail server

      Selection field

      Title

      Type of mail server

      Code

      MailServerType

      Required

      Select the checkbox

      Data source

      Mail service provider type

      View

      Drop down list

      Parameter that contains the port number of the email sender's mail server

      Integer

      Title

      Port

      Code

      Port

      Parameter that contains information about using a cryptographic protocol to provide secure connection

      Boolean

      Title

      Use SSL

      Code

      UseSsl

      Parameter that contains the list of the recipient mailboxes

      Text field

      Title

      Recipient (many recipients separated by semicolon ";")

      Code

      Recipient

      Required

      Select the checkbox

      Parameter that contains the email subject

      Text field

      Title

      Subject

      Code

      Subject

      Required

      Select the checkbox

      Parameter that contains the email body

      Text field

      Title

      Body

      Code

      Body

      Required

      Select the checkbox

    As a result, the Page Items property block of the "Fill out the email parameters" auto-generated page will be as follows.

3. Implement sending emails

  1. Add a Script task element. To do this, click → place the Script task element between the Auto-generated page user action and Terminate page element in the working area of the Process Designer.

  2. Fill out the element properties.

    Property

    Property value

    Title

    Send email

  3. Implement the logic of working with process parameters. To do this, go to the element setup area and add the source code.

    Send email script task
    // IMPORTANT: When implementing
    // long-running operations,
    // it is crucial to enable timely and
    // responsive cancellation. To achieve
    // this, ensure that your code
    // is designed to respond appropriately
    // to cancellation requests using
    // the context.CancellationToken
    // mechanism. For more detailed
    // information and examples,
    // please, refer to our documentation.

    /* Create an instance of the "EmailClientFactory." */
    var emailClientFactory = ClassFactory.Get<EmailClientFactory>(new ConstructorArgument("userConnection", UserConnection));

    /* Set the connection settings for the mail server. */
    var credentialConfig = new EmailContract.DTO.Credentials {
    MailServer = Get<string>("MailServer"),
    Port = Get<int>("Port"),
    UseSsl = Get<bool>("UseSsl"),
    Sender = Get<string>("Sender"),
    MailboxPassword = Get<string>("MailboxPassword"),
    MailServerType = Get<Guid>("MailServerType"),
    SenderEmailAddress = Get<string>("SenderMailbox")
    };

    /* Create an instance of the "IEmailSender." */
    var emailSender = ClassFactory.Get<IEmailSender>(new ConstructorArgument("emailClientFactory", emailClientFactory),
    new ConstructorArgument("userConnection", UserConnection));

    /* Fill out the email parameters. */
    var message = new EmailContract.DTO.Email {
    Sender = credentialConfig.SenderEmailAddress,
    Recipients = Get<string>("Recipient").Split(';').ToList<string>(),
    Subject = Get<string>("Subject"),
    Body = Get<string>("Body"),
    Importance = EmailContract.EmailImportance.Normal,

    /* Whether the email body is in HTML format. */
    IsHtmlBody = true,

    /* List of the recipient mailboxes to send copy of the email. Optional.
    CopyRecipients = new List<string> { "user@mail.service" },

    List of the recipient mailboxes to send blind copy of the email. Optional.
    BlindCopyRecipients = new List<string> { "user@mail.service" } */
    };

    /* If needed, attach file to the email. */

    /* Create an attachment. */
    var attachment = new EmailContract.DTO.Attachment {

    /* Attachment ID. */
    Id = Guid.NewGuid().ToString(),

    /* Attachment title. For example, "Some file.txt." */
    Name = "Some file.txt",
    };

    /* Attachment data. For example, "Some data." */
    byte[] data = Encoding.ASCII.GetBytes("Some data");

    /* Attach file to the email. */
    attachment.SetData(data);
    message.Attachments.Add(attachment);

    /* Send the email. */
    emailSender.Send(message, credentialConfig);

    return true;

4. Set up the business process parameters

  1. Open the properties of the business process schema. To do this, click an arbitrary place in the working area of the Process Designer.

  2. Open the Parameters tab.

  3. Add the business process parameters.

    For this example, add the following parameters:

    • parameter that contains the name of email sender
    • parameter that contains the mailbox of email sender
    • parameter that contains the password to the mailbox of email sender
    • parameter that contains the mail server address of the email sender
    • parameter that contains the type of the email sender's mail server
    • parameter that contains the port number of the email sender's mail server
    • parameter that contains information about using a cryptographic protocol to provide secure connection
    • parameter that contains the list of the recipient mailboxes
    • parameter that contains the email subject
    • parameter that contains the email body

    To do this:

    1. Click Add parameter and select a parameter of the needed type.

    2. Fill out the parameter properties.

      Element

      Element type

      Property

      Property value

      Parameter that contains the name of email sender

      Text

      Title

      Sender

      Code

      Sender

      Value

      Click Process parameterSenderSelect. This populates the property using the "[#Fill out the email parameters.Sender#]" value.

      Parameter that contains the mailbox of email sender

      Text

      Title

      Sender mailbox

      Code

      SenderMailbox

      Value

      Click Process parameterSender mailboxSelect. This populates the property using the "[#Fill out the email parameters.Sender mailbox#]" value.

      Parameter that contains the password to the mailbox of email sender

      Text

      Title

      Mailbox password

      Code

      MailboxPassword

      Value

      Click Process parameterMailbox passwordSelect. This populates the property using the "[#Fill out the email parameters.Mailbox password#]" value.

      Parameter that contains the mail server address of the email sender

      Text

      Title

      Mail server

      Code

      MailServer

      Value

      Click Process parameterMail serverSelect. This populates the property using the "[#Fill out the email parameters.Mail server#]" value.

      Parameter that contains the type of the email sender's mail server

      Other → Unique identifier

      Title

      Type of mail server

      Code

      MailServerType

      Value

      Click Process parameterType of mail serverSelect. This populates the property using the "[#Fill out the email parameters.Type of mail server#]" value.

      Parameter that contains the port number of the email sender's mail server

      Integer

      Title

      Port

      Code

      Port

      Value

      Click Process parameterPortSelect. This populates the property using the "[#Fill out the email parameters.Port#]" value.

      Parameter that contains information about using a cryptographic protocol to provide secure connection

      Boolean

      Title

      Use SSL

      Code

      UseSsl

      Value

      Click Process parameterUse SSLSelect. This populates the property using the "[#Fill out the email parameters.Use SSL#]" value.

      Parameter that contains the list of the recipient mailboxes

      Text

      Title

      Recipient

      Code

      Recipient

      Value

      Click Process parameterRecipient (many recipients separated by semicolon ";")Select. This populates the property using the "[#Fill out the email parameters.Recipient (many recipients separated by semicolon ";")#]" value.

      Parameter that contains the email subject

      Text

      Title

      Subject

      Code

      Subject

      Value

      Click Process parameterSubjectSelect. This populates the property using the "[#Fill out the email parameters.Subject#]" value.

      Parameter that contains the email body

      Text

      Title

      Body

      Code

      Body

      Value

      Click Process parameterBodySelect. This populates the property using the "[#Fill out the email parameters.Body#]" value.

As a result, the Parameters tab of the "Send emails using explicit account credentials" business process will be as follows.

5. Set up the business process methods

  1. Open the properties of the business process. To do this, click an arbitrary place in the working area of the Process Designer.

  2. Open the Methods tab.

  3. Add the business process methods.

    1. Click and fill out the method properties.

      Property

      Property value

      Namespace

      Terrasoft.Configuration

    2. Click Save.

    3. Add the following methods similarly.

      • Terrasoft.Mail.Sender
      • Terrasoft.Core.Factories
      • Terrasoft.Core
      • Terrasoft.Mail
      • System.Linq
      • IntegrationApi
      • EmailContract
  4. Save the changes.

  5. Publish the changes.

As a result:

  • The Methods tab of the "Send emails from existing account" business process will be as follows.

  • The diagram of the "Send emails using explicit account credentials" business process will be as follows.

View the result

  1. Open the Process library section. To do this, click ProcessesProcess library.
  2. Select the "Send emails using explicit account credentials" business process in the section list.
  3. Run the business process. To do this, click Run.

As a result:

  • Creatio will run a "Send emails using explicit account credentials" business process.

  • The "Send emails using explicit account credentials" business process will generate a "Fill out parameters to send email" page.

  • The "Fill out parameters to send email" page will include the parameters to send the email using explicit account credentials. View the result >>>

To send an email, fill out the parameters and click Continue.

Source code

Send email script task
// IMPORTANT: When implementing
// long-running operations,
// it is crucial to enable timely and
// responsive cancellation. To achieve
// this, ensure that your code
// is designed to respond appropriately
// to cancellation requests using
// the context.CancellationToken
// mechanism. For more detailed
// information and examples,
// please, refer to our documentation.

/* Create an instance of the "EmailClientFactory." */
var emailClientFactory = ClassFactory.Get<EmailClientFactory>(new ConstructorArgument("userConnection", UserConnection));

/* Set the connection settings for the mail server. */
var credentialConfig = new EmailContract.DTO.Credentials {
MailServer = Get<string>("MailServer"),
Port = Get<int>("Port"),
UseSsl = Get<bool>("UseSsl"),
Sender = Get<string>("Sender"),
MailboxPassword = Get<string>("MailboxPassword"),
MailServerType = Get<Guid>("MailServerType"),
SenderEmailAddress = Get<string>("SenderMailbox")
};

/* Create an instance of the "IEmailSender." */
var emailSender = ClassFactory.Get<IEmailSender>(new ConstructorArgument("emailClientFactory", emailClientFactory),
new ConstructorArgument("userConnection", UserConnection));

/* Fill out the email parameters. */
var message = new EmailContract.DTO.Email {
Sender = credentialConfig.SenderEmailAddress,
Recipients = Get<string>("Recipient").Split(';').ToList<string>(),
Subject = Get<string>("Subject"),
Body = Get<string>("Body"),
Importance = EmailContract.EmailImportance.Normal,

/* Whether the email body is in HTML format. */
IsHtmlBody = true,

/* List of the recipient mailboxes to send copy of the email. Optional.
CopyRecipients = new List<string> { "user@mail.service" },

List of the recipient mailboxes to send blind copy of the email. Optional.
BlindCopyRecipients = new List<string> { "user@mail.service" } */
};

/* If needed, attach file to the email. */

/* Create an attachment. */
var attachment = new EmailContract.DTO.Attachment {

/* Attachment ID. */
Id = Guid.NewGuid().ToString(),

/* Attachment title. For example, "Some file.txt." */
Name = "Some file.txt",
};

/* Attachment data. For example, "Some data." */
byte[] data = Encoding.ASCII.GetBytes("Some data");

/* Attach file to the email. */
attachment.SetData(data);
message.Attachments.Add(attachment);

/* Send the email. */
emailSender.Send(message, credentialConfig);

return true;

Resources

Package with example implementation